Dubai Customs launches "TARJIM" in nine different languages
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Dubai Customs has launched "TARJIM" service which allows clients to submit complaints in nine languages; Spanish, French, Chinese, Persian, Indian, Urdu and Russian besides the two existing languages; English and Arabic.
Coping with the variety of cultures and the diverse linguistic backgrounds in the UAE and enhancing the quality of its services, Dubai Customs realizes the obstacles posed for some clients who cannot express their needs well in Arabic or English; therefore, the Department has launched these two new initiatives to further communication ties with all society members and to fulfill clients' daily needs at the service was well-received and praised by the Department's customers.